Question 1

Does your solution include a native connection to the national E-santé platform?

Accepted Answer

Yes. Bloobiz Medical includes a native connection to the E-santé platform, ensuring smooth and secure exchanges of patient records with national healthcare services.

Question 2

Is your solution fully compliant with CNS standards?

Accepted Answer

Yes. Bloobiz Medical is developed in full compliance with CNS standards, particularly in terms of billing, coding, prescription templates, fee statements, and electronic exchanges.

Question 3

Is the connection to the DSP integrated into your solution?

Accepted Answer

Yes. The connection to the DSP is fully integrated, allowing secure access and sharing of patient data in compliance with national requirements, without the need for manual login each time.

Question 4

Is native RA/PID integration included in your solution?

Accepted Answer

Yes. RA/PID integration is built in natively to ensure unique patient identification, accurate third-party payment calculations, and compliant, reliable administrative management.

Question 5

Can I include the attending physician and family physician in the patient's file?

Accepted Answer

Yes. Bloobiz Medical includes a database of Luxembourg physicians, making it easier to refer your patients to other medical specialists.

Question 6

Does Bloobiz Medical provide a medication and medical care database?

Accepted Answer

Yes. Bloobiz Medical provides access to a continuously updated medication database as well as a medical care database.

Question 7

Is your solution truly adapted to the needs of doctors, healthcare staff, administrative teams, healthcare facilities, and associations?

Accepted Answer

Yes. Bloobiz Medical is designed to adapt to all healthcare profiles: physicians, nurses, administrative staff, healthcare institutions, and associations. The interface, features, and modules can be configured to precisely match the needs of each organization.

Question 8

Does your solution truly cover both administrative and healthcare management?

Accepted Answer

Yes. Bloobiz Medical, fully integrated with Bloobiz ERP, enables you to manage all the administrative and medical needs of your healthcare organization within a single platform.

Question 9

Can I manage my appointments with your solution, including online booking?

Accepted Answer

Yes. Bloobiz Medical allows you to manage online appointments. Thanks to the Booking Manager extension, patients can book appointments online according to the rules and availability you define.

Question 10

Does Bloobiz Medical offer an alternative to phone-based appointment booking?

Accepted Answer

Yes. The alternative to phone-based booking is online appointment scheduling. A dedicated Booking Manager extension allows patients to select the physician, service, date, and time based on criteria you define in advance.

Question 11

Can I search for the first available time slot in the Bloobiz Medical calendar?

Accepted Answer

Yes. Bloobiz Medical allows you to search by service or resource and identify, in one click, the first available time slot based on simultaneously available resources.

Question 12

Do patients receive a confirmation (by email or SMS) after booking an online appointment?

Accepted Answer

Yes. After an online booking, patients receive an appointment confirmation either by SMS or by email.

Question 13

Does the online extension of Booking Manager allow patients to scheduile appointments independently?

Accepted Answer

Yes. Through your website, the Booking Manager online extension allows patients to schedule appointments autonomously, according to the rules and conditions you define in advance.

Question 14

Can Bloobiz Medical help optimize time and resource management?

Accepted Answer

Yes. You can optimize time and resource management by assigning the required human and material resources to each service, along with their duration. Based on this information, Booking Manager optimizes the use of available resources.

Question 15

Can appointments be easily moved or deleted in the calendar?

Accepted Answer

Yes. Appointments can be rescheduled (for example, when a resource becomes unavailable due to an unforeseen event) or deleted (for example, when canceled by the patient).

Question 16

Is it possible to schedule overlapping appointments or assign the same resource to two appointments at the same time?

Accepted Answer

No. The calendar does not allow for overlapping appointments. Booking Manager compares the availability of all required resources at the time of booking and only displays time slots where all resources are simultaneously available, preventing scheduling conflicts and errors.

Question 17

Will the smart calendar really help my secretary save time?

Accepted Answer

Yes. Our smart calendar significantly reduces the time spent booking appointments. There is no need to manually sort through weeks of availability to find the first open slot. The secretary simply creates a new appointment, selects the service, and Booking Manager automatically suggests several available time slots and compatible resources. The appointment is confirmed once a selection is made.

Question 18

Is a click-to-call tool available straight from patient records?

Accepted Answer

Yes. A click-to-call feature is available directly from the patients files, allowing secretariat staff to avoid manually dialing hundreds of phone numbers each day and save valuable time on every call or callback.

Question 19

Can I manage patient waiting times with your solution?

Accepted Answer

Yes. You can monitor patient waiting times in real time through one or more virtual waiting rooms.

Question 20

Can I speed up patient intake when they first arrive at the practice?

Accepted Answer

Yes. You can speed up patient intake by using our connected self-service check-in kiosks, which allow patients to register autonomously upon arrival by scanning their social security card.

Question 21

Are check-in kiosks included in the subscription?

Accepted Answer

Check-in kiosks are available, but their inclusion depends on the subscription plan you chose. We offer modular options to meet the specific needs of each practice.

Question 22

Can I use multiple virtual waiting rooms even if I have only one physical waiting room?

Accepted Answer

Yes. You can create as many virtual waiting rooms as needed (by service, by physician, by level of urgency, etc.).

Question 23

Can I easily track the different stages of patient care?

Accepted Answer

Yes. From the virtual waiting room, you can see exactly which stage of the care process a patient is in and make updates as needed.

Question 24

Can patients identify themselves at check-in kiosks using their social security card?

Accepted Answer

Yes. Check-in kiosks allow patients to authenticate themselves by scanning their social security card or by manually entering their national identification number.

Question 25

Are patients invited to the consultation room once the physician is ready?

Accepted Answer

Yes. As soon as the physician indicates they are ready to see the next patient, a message is displayed on the waiting room screen inviting the patient to proceed to the consultation room.

Question 26

Are physician invitations displayed on waiting room screens?

Accepted Answer

Yes. With a single click, the physician can invite a patient to enter the consultation room. The patient is notified via the interface displayed on the waiting room screen.

Question 27

Can I create and manage patient records using your solution?

Accepted Answer

Yes. Thanks to our non-exhaustive patient database, you can freely add new patients and manage their records according to your needs.

Question 28

Is the connection to the DSP direct and fully integrated into the software?

Accepted Answer

Yes. Connection and synchronization with the DSP are performed in a single click directly from the Bloobiz Medical interface, with no need for additional manual login.

Question 29

How can I access a patient’s medical and administrative history?

Accepted Answer

You can access a patient’s full history directly from their medical record using the Patient monitoring module, which consolidates all recorded interventions for complete transparency.

Question 30

Can I import my patient list from my previous software?

Accepted Answer

Yes. You can import your patient list into Bloobiz Medical after exporting it from your previous software. If needed, you can delegate this task to our expert team. Please contact us at contact@bloobiz.com or by phone at (+352) 2899 1122.

Question 31

Yes. Bloobiz Medical allows you to record both the primary care physician and the family doctor directly in the patient’s record.

Accepted Answer

Yes, thanks to our database of doctors, you can add a patient’s primary care physician and family doctor to their file if needed.

Question 32

Does the software support the import of medical imaging?

Accepted Answer

Yes. Medical imaging imports are supported through Bloobiz Medical’s GED (Document Management) module. You can add imaging files directly to the patient record for easy retrieval at a later stage.

Question 33

Can I monitor patients using your solution?

Accepted Answer

Yes. You can access the full administrative and medical history of each patient straight from his/her records, ensuring rigorous follow-up of their health status, payments, communications, previous visits, and more.

Question 34

How can I track all communications with a patient?

Accepted Answer

From the administrative history, you can review all previous communications between your healthcare organization and the patient, including emails, phone calls, support tickets, and more.

Question 35

Can I consult a patient’s health status using your solution?

Accepted Answer

Yes. You can view a patient’s overall health status as well as all declared changes directly from their patient record.

Question 36

How can I view a patient’s general health status?

Accepted Answer

To view a patient’s general health status, simply open their patient record and consult the interactive cards. These cards provide key medical information such as allergies, ongoing treatments, medical history, and more.

Question 37

Can I review a patient’s medical history before a consultation?

Accepted Answer

Yes. You just need to access the patient record and review the interactive cards that were automatically created during previous visits.

Question 38

How do I declare a change in a patient’s health status?

Accepted Answer

During the consultation, you can update the patient’s care journey by accessing the albums and declaring a change. This is done by selecting an album type and answering a list of predefined questions.

Question 39

Is the patient’s health status updated at every visit?

Accepted Answer

Yes. The patient’s health status can be updated at each visit through consultation forms. It is recommended to report any significant changes, which will then be reflected in the patient record.

Question 40

Can I update the cards in the patient record?

Accepted Answer

Yes. Patient record cards can be updated at any time (for example, in the event of a medication change) or archived (for example, when a treatment ends).

Question 41

Does the AI transcribe conversations word for word?

Accepted Answer

Yes. Our AI assistant transcribes your exchanges with the patient exactly as spoken, without altering or rephrasing the content.

Question 42

How can I use medical forms to save time during consultations?

Accepted Answer

To save time during consultations, you can customize your medical forms to suit your needs and define a list of actions to be automatically triggered when the form is validated.

Question 43

How can I customize a medical form to fit my activity?

Accepted Answer

To adapt a medical form to your activity, go to the form templates section. You can add or remove questions, define new automation or billing actions, tailoring the forms to your clinical workflows.

Question 44

Can I create my own medical forms?

Accepted Answer

Yes. You can freely create your own medical forms and define both questions and answers options yourself. You can also configure the automatic actions that will be triggered when the form is validated (prescription generation, fee statement creation, and more).

Question 45

What are the preconfigured actions linked to consultation forms used for?

Accepted Answer

Preconfigured actions are designed to speed up and automate post-consultation administrative processes, such as generating prescriptions with the correct dosage, creating fee statements, declaring changes in a patient’s health status, and more.

Question 46

Can Bloobiz Medical automatically generate prescriptions at the end of a consultation?

Accepted Answer

Yes. At the end of a consultation, Bloobiz Medical can automatically generate a prescription that includes the medications and dosage entered in the medical form you filled in.

Question 47

Is the AI assistant really able to complete the consultation form on my behalf?

Accepted Answer

Yes. The AI assistant can analyze the information gathered during your exchanges with the patient, identify relevant medical data, and automatically fill in the corresponding fields in your consultation forms.

Question 48

Which actions can be triggered when a consultation form is validated?

Accepted Answer

Among the actions that can be configured and triggered upon validation of a consultation form are: prescription generation, fee statement generation, ticket creation, email sending, order and invoice generation, and more.

Question 49

How should I use medical forms during my consultations?

Accepted Answer

To get the most out of your medical forms: launch the form at the beginning of the consultation; gradually complete it with symptoms, diagnosis, prescribed medication, dosage, and other relevant information; validate the form at the end of the consultation to automatically generate the associated administrative documents.

Question 50

Does the AI assistant use appropriate medical terminology when transcribing exchanges?

Accepted Answer

Yes. The AI assistant analyzes patient exchanges and interprets symptoms to transcribe them using accurate medical terminology.

Question 51

Is the AI assistant equipped with voice recognition?

Accepted Answer

Yes. The AI assistant is equipped with voice recognition capabilities, allowing it to distinguish your voice from that of your patient during consultations.

Question 52

Does Bloobiz Medical provide ready-to-use consultation form templates?

Accepted Answer

Yes. Bloobiz Medical offers a wide range of medical form templates. These templates are ready-to-use, though we recommend customizing them to best fit your practice and workflows.

Question 53

What types of consultation forms are available by default in Bloobiz Medical?

Accepted Answer

Bloobiz Medical offers a wide range of consultation forms by default, including first consultation forms, internal medicine consultation forms, post-operative reports, work incapacity declarations, and more.

Question 54

Can I complete multiple medical forms in a row?

Accepted Answer

Yes. You can group multiple medical forms into a single form set, allowing all related sub-forms to be accessed from one interface and completed sequentially.

Question 55

Can Bloobiz Medical adapt the list of medical forms to my consultation types?

Accepted Answer

Yes. Upon request, Bloobiz Medical’s expert team can create new medical forms tailored to your needs, your consultation types, and your medical specialty.

Question 56

Can Bloobiz Medical adapt prescription templates to the models I currently use?

Accepted Answer

Yes. Prescription templates have been designed in compliance with current CNS standards, but they can also be adapted to match the templates you are accustomed to using.

Question 57

Are prescription templates compatible with medical forms?

Accepted Answer

Yes. You can associate a medical form with the corresponding prescription template for the medications or medical devices that may be prescribed during that type of consultation.

Question 58

Can I automate prescription creation with your solution?

Accepted Answer

Yes. Prescription creation can be fully automated by combining medical forms with preconfigured automation actions.

Question 59

Are Bloobiz Medical prescription templates compliant with CNS standards?

Accepted Answer

Yes. Prescription template layouts have been designed by our expert team to comply with the latest CNS standards and are continuously updated.

Question 60

Does the system generate an alert when incompatible medications are added to a prescription?

Accepted Answer

Yes. The system immediately alerts you if an incompatible medication is added to a prescription and allows you to replace it.

Question 61

Does the system generate an alert when a medication the patient is allergic to is added to a prescription?

Accepted Answer

Yes. The system alerts you as soon as a medication to which the patient is allergic is added to a prescription, allowing you to replace it.

Question 62

How many standardized prescription templates are available in Bloobiz Medical?

Accepted Answer

As of 2025, the Bloobiz Medical library has a total of 33 prescription templates tailored to different areas of medicine.

Question 63

Are fee statement templates compatible with medical forms?

Accepted Answer

Yes. Within medical forms, you can configure the automated creation of fee statements, with layouts that adapt to the services provided.

Question 64

Are fee statement layouts uniform and compliant with CNS standards?

Accepted Answer

Yes. Fee statement layouts have been designed by our expert team to comply with the latest CNS standards and are continuously updated.

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